Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.
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Douglas Matthews
10/04/2025
5.00
I worked with Auto Connection to buy my new-to-me Durango SRT. I owe a huge thanks to John and Paul for their efforts to help me lock into my dream ride. Overall, the buying experience was excellent and they massively exceeded my expectations. I had been searching for a very specific vehicle for months and had been through some frustrating situations with local dealers. One day, the perfect car showed up online listed by Auto Connection. John was 'my guy' and was incredibly responsive to get the ball rolling. It was nice communicating with the actual person who stood to get a paycheck from selling a car... versus the trend of dealers using AI bots, pre-screener "sales associates" and all the different levels of sales management. Like, OMG, how many people do I have to talk to before I can touch the car? Auto Connection was totally different - direct, honest, and straightforward. Since I was coming from out of state, John helped me navigate every step of the process and set up a great appointment for me to drive the Durango. I also had a rare opportunity to have this particular vehicle inspected by a local SRT/Mopar performance shop. John went out of his way to schedule the appointment and assist with the logistics of getting the vehicle there and back. Shout out to Jim at True Street Performance - awesome shop. John and Auto Connection's response to having this vehicle inspected by True Street Performance was also the best indicator to proceed with the purchase - John was so amenable to the request and just made it happen. If any used car dealer balks at having a car inspected, that's a red flag to find a different deal. Overall, John made it very easy for me to confirm my decision to purchase this particular Durango. Next up, Paul stepped in to work with me on the paperwork. Again, with being from out of state, I didn't have everything quite right on my end to complete the purchase. Paul amazingly worked the phones with my insurance and loan folks to clear up any details and gave me a very easy path to finalize the deal. The last stages of buying a car can be very intimidating; Paul understood my anxiety and worked like a therapist to listen, explain, and research any last-minute questions. I was also very pleased with the simplicity of the final pricing... no weird fees or sketchy math... nothing appeared that wasn't clearly explained by John ahead of time. Paul and I finalized a deal and loan on the spot and I couldn't have been happier with the outcome. Auto Connection is legit. A nice, smaller pre-owned car dealer offering a competitive alternative to the big "Dealers". It's nice to shake hands with the guys who actually own and operate the business at the end of a deal! Thanks again John and Paul - I'm loving the SRT. No tickets yet!
Kj Duffy
07/18/2025
5.00
When my car suddenly broke a few weeks ago and I didn’t have the funds to fix it, a friend referred me to Auto Connection. After going to several car dealerships and getting quoted extremely high prices that I could not afford, I decided to give Auto Connection a shot. I am so glad I went there and now I know it should have been my first stop. Nick and John were very attentive, they had great inventory on the lot and assured me they would help me in my situation. They went over and above to help me get into my beautiful jeep I am driving today. The prices at Auto Connection can’t be beat. They even went as far as helping me switch my Insurance and plates over, as well as followed me home to drop my new jeep off and switch plates for me. I highly highly recommend Auto Connection if you’re looking to get into a used car. Ask for Nick or John :)
Kristen Hodges
07/17/2025
4.00
We found the truck on CarGurus listed by Auto Connection in Bay Shore. Nick was our salesman and has been wonderful to work with! Son just turned 18 and Nick was able to secure a loan that will help our son build his credit. It was shipped from NY to our front door in IL in less than 24 hrs from signing papers!
ellen macaluso
06/14/2025
5.00
I found a car on CarGurus listed by Auto Connection in Bay Shore. Franklin responded right away and scheduled an appointment for the next day. As a new driver buying my first car, I didn’t expect to fall in love with the first one I saw—but I did!Franklin was incredibly helpful throughout the process. He worked with me on the price and took care of a few things the car needed before I took it home. After the purchase, I experienced a small issue with the car, but when I called, the team addressed it right away and made things right.Overall, I highly recommend Auto Connection—especially Franklin. He made my first car-buying experience smooth and stress-free!
Joseph Imperato
06/05/2025
5.00
Nick and Franklin (representatives at auto connection) helped me find the right car for me and helped me so much more than any other dealers I tried
Bianca Mcilwain
06/05/2025
5.00
I just bought a Buick Encore here about a month ago and I am extremely happy. It drives beautifully, it is a well maintained quality vehicle. This was by far the best car buying experience I’ve had. Paul and Franklin were absolutely amazing with the customer service. Paul really goes above and beyond to make sure that you get a vehicle you are happy with!! I couldn’t be happier with my car I will have it for years and I have been giving out referrals already. I will be back for my next car.
A M
05/14/2025
5.00
I can’t praise this dealership enough! Paul and his staff made purchasing my new car a completely stress-free experience. From finding me my dream car, securing an auto loan, taking care of the insurance enrollment, new plates and even helping with my lease return, they truly went above and beyond in every possible way. I would absolutely recommend Auto Connection!!
Nicole A. Black
04/27/2025
5.00
I recenty purchased a CLA 250 Mercedes over the phone from Auto Connection in New York while living in the DMV area, and the experience was outstanding from start to finish. Buying a car sight unseen can be nerve-wracking, but Paul made me feel confident every step of the way.He provided detailed photos, answered all my questions honestly, and were transparent about the entire process. The paperwork was handled efficiently online, and he coordinated the shipping to my location without any hassle.The car arrived exactly as described—clean, well-maintained, and ready to drive. I truly appreciate the professionalism, communication, and care they put into this out-of-state transaction.Highly recommend Auto Connection if you're buying from afar—they made it easy and stress-free!
Shawn Jean
03/17/2025
5.00
This was my first time buying a car from here and I was treated with care and patience. John and Paul was up front with me and they got me the car that I want I am so happy that I was recommended to go here, best deal prices for any car, I will be making my next purchase here thank ya again.
Ric Virgilio
03/11/2025
5.00
Jason and Paul were great. Super friendly great price, and good clean business. Highly recommended.
